National Higher Self-Study Examination Textbook - Quality Management

Author: Liu Guangdi
Publisher:
Publish Date: 2002-12-01
Features: The global emphasis on quality management has been a matter of recent decades, and this trend is increasingly strengthening. With the rapid development of modern science and technology and economic globalization, the term "quality" has been endowed with profound connotations. This book draws on the essence of domestic and international quality management theory and practice, and combines China's actual conditions to systematically elaborate the basic concepts, theories, and methods of quality management. This book is revised based on the previous edition, and to adapt to the teaching requirements of the new era, the author has updated many of its contents and appended exercises at the end of each chapter to facilitate teaching. This book serves as the teaching material for the Master's program in Business Administration at the School of Economics and Management, Tsinghua University, and can also be used as teaching material for undergraduate and graduate students in business management and other economic management majors in higher education institutions.