Hotel Management Position Work Manual

Author: Ren Changjiang
Publisher:
Publish Date: 2006-11-01
Features: This book aims to address the execution and detailed aspects of hotel management, refining the work details and processes of hotel management, and providing reference examples, templates, and tool forms for hotel management positions. The content includes the construction and management of hotel departments, hotel public relations management, hotel front desk management, hotel catering management, hotel room management, hotel health and entertainment management, hotel shopping mall service management, hotel security management, hotel procurement management, hotel engineering management, hotel human resource management, and hotel financial management. The book systematically and comprehensively introduces various aspects of hotel management, expanding from work objectives, work item descriptions, and detailed execution, offering a set of scientific and practical work standards. It is concise, intuitive, highly operational, practical, and readable, serving as a work execution manual for all positions in hotel management. This book is suitable for hotel management professionals, human resource management personnel, middle and senior management, consulting industry professionals, and internal corporate training.
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Author: Ren Changjiang
Publisher:
Publish Date: 2006-11-01
Features: This book aims to address the execution and detailed aspects of hotel management, refining the work details and processes of hotel management, and providing reference examples, templates, and tool forms for hotel management positions. The content includes the construction and management of hotel departments, hotel public relations management, hotel front desk management, hotel catering management, hotel room management, hotel health and entertainment management, hotel shopping mall service management, hotel security management, hotel procurement management, hotel engineering management, hotel human resource management, and hotel financial management. The book systematically and comprehensively introduces various aspects of hotel management, expanding from work objectives, work item descriptions, and detailed execution, offering a set of scientific and practical work standards. It is concise, intuitive, highly operational, practical, and readable, serving as a work execution manual for all positions in hotel management. This book is suitable for hotel management professionals, human resource management personnel, middle and senior management, consulting industry professionals, and internal corporate training.