Quality Management Science

Author: Li Xiaoguang
Publisher:
Publish Date: 2006-08-01
Features: This book comprehensively introduces the theoretical development and latest practical dynamics of quality management. Its main content and structure revolve around the eight principles of quality management, describing the commonly used tools and methods in quality improvement activities. The book also systematically presents the content of the GB/T19000—2000 family of national standards and the GB/T19580—2004 National Excellence Evaluation Criteria national standard, along with their implementation in Chinese enterprises. Additionally, it provides a brief explanation of China's standardization system, certification system, and quality supervision.