Key Point Control

Author: Wang Chong (Compiler)
Publisher:
Publish Date: 2004-01-01
Features: Management seeks "effectiveness" rather than "efficiency." If people cannot distinguish between "effectiveness" and "efficiency," they will also fail to differentiate between "doing the right things" and "doing things right." As the saying goes, "Completing unnecessary work with extremely high efficiency is the greatest waste." The amount of water a bucket can hold is often determined by the shortest board, not the longest; the effectiveness of management activities depends on the weakest link, not the strongest part, and this weak link is likely the key point that requires careful consideration.