Star Hotel Rating and Famous Hotel Management Systems and Examples (Full 5 Volumes + 1 CD-ROM) (1 CD-ROM)

Author: Ou Risheng
Publisher:
Publish Date: 2003-04-01
Features: This book comprehensively collects the standards for hotel star ratings for the first time and extensively includes advanced management systems and successful case studies from many internationally renowned hotels. Many of the materials are derived from the internal regulations of famous hotels. It can serve as a reference for senior hotel staff in decision-making, planning, and management, as well as for hotel employees at all levels to standardize their work, behavior, and learning. It is also useful for friends interested in the hotel industry to study and understand.