Strong Sales - Store Service to Enhance Performance (Super Shopper Practice Version) ( Advanced TrainerVCD Disc): Enhancing Store Service Performance (Super Shopper Practice Version)

Author: Liu Yajun
Publisher:
Publish Date: 2006-08-01
Features: In the face of increasingly competitive market economy, practitioners in the clothing retail industry often face such dilemmas: How to satisfy customers? How to build good relationships with customers in the store? How to provide just the right service? No matter what you sell, as long as you are a salesperson, these questions will haunt you! This book aims to help readers analyze and solve practical problems in clothing sales, guiding them to learn how to apply effective sales methods in their work and provide high-quality service to customers. This book will comprehensively show you:
- Techniques for dealing with different types of customers;
- How to understand, manage, and meet customer expectations;
- Effective ways to handle difficult customers.
The solutions in this book are closely aligned with the clothing retail line, helping readers improve themselves and become excellent salespeople through the cultivation of concepts and awareness, as well as the mastery of skills and techniques. This book is specifically written for store operators and marketing personnel in China's clothing industry, offering both practicality and readability. The examples are practical and easy to understand, and it comes with an accompanying VCD to help readers read and comprehend more conveniently.