Introduction to Secretarial Studies (New Series of Secretarial Studies Textbooks)

Author: Lu Yufang
Publisher:
Publish Date: 2001-12-04
Features: This book is one of the "New Series of Secretarial Studies Textbooks," divided into two main parts:
Chapters 1-5 cover the basic knowledge and fundamental theories of secretarial studies, including content such as the concept of secretaries, secretarial work, the definition of secretarial studies, historical development, secretarial organizational structures, the qualities, intelligence, psychology, personality, gender characteristics, training, and assessment of secretarial personnel, as well as their social activities, role awareness, and interpersonal relationships.
Chapters 6-12 focus on secretarial practice and basic skills, including information and research, applied writing, document processing, meeting organization, correspondence work, communication and coordination, as well as office management, correspondence, supervision, confidentiality, reception, on-duty responsibilities, and schedule planning.
This book integrates the latest research findings in the field of secretarial studies, forming its own theoretical system and framework structure. It summarizes the work practices of numerous experienced and new secretarial professionals. It provides insightful exploration into some weak points in current secretarial studies and emerging trends in secretarial work, particularly offering unique perspectives on secretarial cultivation, secretarial psychology, the gender characteristics of secretaries, secretaries' handling of various interpersonal relationships, and their roles in policy coordination, regional coordination, work coordination, and interpersonal coordination.
As a textbook for secretarial studies in colleges and universities, this book has been widely used for many years and is highly favored by both teachers and students. It has also been designated as the core textbook for relevant qualification certification exams.
Now revised and updated by the author, it includes the latest relevant content in secretarial work, primarily centered on electronic information technology. In addition to being more aligned with teaching needs, it also serves as an authoritative guide for the training and professional development of industry-related personnel, as well as for qualification certification.