Government Performance and Quality Evaluation — Problems and Experiences

Author: Ali Haratchmi (USA)
Publisher:
Publish Date: 2003-09-03
Features: Public Sector Performance Management Series. This book consists of three parts: Dutch Concepts and Applications, American Perspectives, and International Experiences. It is a work on the international perspective of performance and quality assessment. The author provides theoretical insights, practical experiences, and solutions to performance and quality assessment across different government levels and departments in countries such as the United States, the Netherlands, the United Kingdom, Canada, Spain, Germany, and Australia, ranging from central, provincial (state), to local (municipal) government functions. This book can serve as a reference textbook for universities at various levels, provincial and municipal administrative academies, and various cadre management institutions. It is suitable for senior undergraduate and graduate students in public management, MPA students, teachers, researchers, and public sector practitioners (government civil servants, public institutions, and non-profit organization staff).