Author: Li Yi
Publisher:
Publish Date: 2006-09-01
Features: In the first conversation, moving people with emotion is the key. A person with emotions is a sensitive being; using emotions to engage can bring a warm and harmonious atmosphere to the initial conversation. If you want the other person to speak freely, you must find a way to open the door for them to talk, allowing them to be in a better mood. This will then yield the best results. On August 21, 1980, the famous Italian journalist Oriana Fallaci visited China. Fallaci was a world-renowned exclusive interview journalist, known for her bold and spicy personality and sharp questioning style. However, she adopted a different approach when interviewing Deng Xiaoping, yet she still achieved great success. After arriving in China, Fallaci wanted to conduct an exclusive interview with Deng Xiaoping. However, China had just opened its doors to the world, and before this, there had been decades of Cold War between China and the Western world. Fallaci was very worried about whether her interview with Deng Xiaoping would go smoothly. So, she read many books about Deng Xiaoping and noticed that his birthday was August 22 when she came across a biography. This gave her some confidence in the interview. The next day, August 22, 1980, Deng Xiaoping and his companions accepted the exclusive interview from the Italian journalist, Oriana Fallaci.
"Mr. Deng Xiaoping, first of all, on behalf of the Italian people, I wish you a happy birthday!" Fallaci said politely.
"My birthday? Isn't it tomorrow?" Perhaps due to his busy schedule, Deng Xiaoping had forgotten his own birthday. Fallaci's mention of it left Deng Xiaoping himself confused.
"Indeed, Mr. Deng Xiaoping, today is indeed your birthday. I learned this from your biography."
"Oh! If you say so, then let's consider it. I have never known when my birthday is. Even if it's tomorrow, I would already be 76 years old. 76! That's already the age of decline! Is that something to celebrate?" Clearly, Fallaci's greeting had won Deng Xiaoping over, so he couldn't help but tease her a little.
"Mr. Deng Xiaoping, my father is also 76 years old. If I told him that's the age of decline, he would probably slap me!" Fallaci also teased Deng Xiaoping.
Deng Xiaoping laughed heartily after hearing this.
"He might be right. However, I believe you wouldn't say that to your father, would you?"
The atmosphere of the interview became very warm and relaxed, and Fallaci then moved on to the main purpose of her visit, bringing the conversation to the core topics.
"Mr. Deng Xiaoping, I would like to ask you a few questions that many people are very concerned about. I wonder if you can provide a satisfactory answer."
"I will do my best, and I won't let you feel disappointed. I can't let the guest who came all this way leave empty-handed. After all, China is a nation known for its etiquette."
Fallaci's exclusive interview was ultimately a great success. Deng Xiaoping answered many sharp and profound questions, each of which was enough to shock the world. All of this was thanks to their perfect start. Fallaci's success lay in her understanding that human conversation is actually an emotional exchange. If you want the other person to speak freely with you, you must first create an excited mood for them, keeping their mind open. Only then does the mind become receptive, making it easier to accept your views and advice. In conversation, your tone should be relaxed and gentle, like casual chats at home after meals—soft, full of emotion, and making the other person completely at ease. In this atmosphere, it is impossible for them not to be infected by your attitude. After successfully creating a warm atmosphere, it is important to move on to the main topic promptly. Avoid excessive small talk, or the other person may think you are overly enthusiastic and suspicious of your intentions, which could lead to failure. People are sensitive beings, and using emotions in conversation can open both hearts, winning others' goodwill and making the first conversation possible.
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