Travel Reception Etiquette

Author: Hong Meiyu
Publisher:
Publish Date: 2006-10-01
Features: This book starts with the origin and development of etiquette, describing modern etiquette norms, the etiquette expected of tourism reception staff in terms of appearance, demeanor, and daily interaction etiquette. It specifically covers the etiquette norms for reception in various key positions within the tourism industry and different types of conference etiquette. Additionally, it provides knowledge on norms related to welcoming and seeing off, meetings, negotiations, signing ceremonies, banquets, etiquette for order of precedence, and the display of fireworks and national flags in international interactions. This book can serve as a foundational textbook for higher vocational education programs in tourism reception services, hotel reception services, and exhibition and conference reception services, as well as a training manual for employees in other service industries.