The TRAINERS TOOL KIT

Author: Cy Charney and Kathy Conway
Publisher: American Management Association
Publication Date: 2006-06-01
Features: Comprehensive and user-friendly, The Trainer's Toolkit has long been a valued guide for trainers and managers in need of a quick refresher. Completely updated with hundreds of ready-to-use techniques, The Trainer's Toolkit provides valuable nuggets of information you can put to use even at a moment's notice. You'll find here's-how-to-do-it information on training topics including:
the principles of learning
budgeting for training
when to use case studies
handling difficult learners
icebreakers
facilitation tips
flipchart do's and don'ts
learning contracts
overcoming resistance
rewards and recognition
In addition to all the practical information included in the first edition, the book is now even easier to use. Updated material includes expanded coverage of retention programs such as mentoring and career and succession planning. Taking a fresh look at a broad range of ideas, The Trainer's Toolkit shows how to achieve significant performance improvements through effective training in the current work environment.