Quality Management and Control

Author: Zhang Fengrong
Publisher:
Publish Date: 2006-06-01
Features: This book introduces knowledge related to quality management and control. The main content includes: Introduction to Quality Management, Quality Systems and Quality Certification, Quality Management Tools, Process Quality Control, Sampling Inspection, Quality Cost Management, Service Quality Management, Environmental Quality Management, Reliability Engineering, Reliability Management, and Quality Function Deployment, totaling eleven chapters. This book strives to comprehensively and systematically introduce students to quality management knowledge, with a focus on introducing the basic concepts of reliability. It is suitable for students majoring in Industrial Engineering in higher education institutions, as well as for faculty and students in engineering and management disciplines. It can also serve as a reference for managers and technical personnel.