6 Rules for Cultivating Top-Performing Employees

Author: [Japan] Yoko Sakai
Publisher:
Publish Date: 2005-12-20
Features: Some say Japan has world-class enterprises but no world-class management schools. However, it is undeniable that Japanese companies have a unique approach to managing people, which is also a key factor in their rapid economic growth. The author, Yoko Sakai, reveals many insights into Japanese management through a wide range of examples from large to small enterprises, using vivid and on-the-ground expressions. Open this book and savor it carefully, and you will surely gain a lot. The author, with meticulous attention to detail, uses vivid and on-the-ground expressions to reveal many highlights of Japanese management, such as the leadership art of "capturing the extremes and loosening the middle," how to cultivate employees' business awareness and future forecasting skills during business trips and social engagements, how to encourage employees to identify key points for improving business, how to use crisis events to foster employees' quality awareness, and how leaders can pass on corporate culture by defining "terms" in their own way. Open this book and savor it carefully, and you will surely gain a lot. To build a unique knowledge and skill set for the enterprise, assigning and repeatedly trying is the best way to establish such unique knowledge and skills. Repeatedly asking subordinates, "What should a person do?" will strengthen the company's capabilities. Employees who understand this question will always uphold their commitment to customers, regardless of what happens. No subordinate is perfect, but if you give them a try, they will perform better than expected. If no one has expectations of you, then nothing is more boring than that. Making subordinates aware of your expectations will inspire their sense of professionalism. To prevent customer claim incidents from recurring, it is necessary to adopt visual forms such as, photos, videos, and pictures as reminders. This book reveals many highlights of enterprise management through vivid and on-the-ground expressions, such as the leadership art of "capturing the extremes and loosening the middle," and how to cultivate employees' business awareness during business trips and social engagements.