Understanding the ISO9001:2000 Standard, Document Writing, Case Studies and Implementation Guide

Author: Shi Yan
Publisher:
Publish Date: 2002-01-01
Features: This book provides a comprehensive discussion on the theory and practice of quality management systems. The book is divided into five chapters: Chapter 1 clarifies the understanding of the eight quality management principles and further analyzes their application in the ISO9001 standard; Chapter 2 introduces the framework requirements of a quality management system; Chapter 3 conducts an in-depth study of the ISO9001 standard from the perspective of establishing a quality management system for an organization, helping readers understand the standard and further analyzing the interrelationships of its clauses and the document methods for meeting the requirements of these clauses; Chapter 4 explains how to establish a documented quality management system and provides various document cases for the manufacturing industry, software industry, and service industry; Chapter 5 introduces specific implementation methods for how organizations can work during important stages of quality management system operation, internal audits, continuous improvement, and certification.