What is the reason for infertility?

Patient's question:

Age
Detailed medical condition and consultation purpose: Unable to have children, sought medical help everywhere but to no avail. Can your hospital cure this? If not, can it perform an "artificial insemination and egg" surgery?? Where can such a surgery be done???
Duration of the current illness: Over ten years
Current general condition: Infertility
Previous diagnosis and treatment history and effectiveness: Traditional Chinese medicine treatment was ineffective.

Doctor's answer:

Hello: We are a website, not a hospital! We hope you understand!