Human Resources Manager's Practical Handbook

Author: Wei Hede (Editor)
Publisher:
Publish Date: 2006-04-01
Features: Three Standards Every Human Resource Management Must Focus On
Human resource managers must see themselves as business operators, so when planning and implementing human resource management, they must focus on three standards:
First is profit – pay attention to the financial indicators of the project, which must be able to create profit for the company.
Second is cost – it must be able to reduce costs or control costs for the company.
Third is time – pay attention to time and emphasize timeliness.
All employees are your customers, and customer management is very important
Human resource managers should have a market-oriented mindset. The ultimate goal of your work is to make your customers—the company’s employees—satisfied. Therefore, in addition to fully creating customer satisfaction, you must also conduct necessary customer management.
You must categorize your customers, and you must train them. Everything that sales and marketing personnel do for their customers, you should also do.
Successful human resource management should use a measurable and verifiable goal
Human resource managers must learn to emphasize numbers like business operators and decision-makers. For example, if employee satisfaction increases by 1%, efficiency will improve by 6%, and costs will be reduced by 4%. How much profit can be created annually? These figures should frequently appear in your plans and be often mentioned in your speech.
How can one become an outstanding new human resource manager? Based on this, this book combines the practical realities of Chinese small and medium-sized enterprises and specifically elaborates on the key points of human resource management. The book is divided into ten chapters, each further divided into several sections, all of which are introduced from the perspective of questions. It is a practical guide for human resource managers!