Hotel Sales - Tourism Practical Operations Translation Version

Author: Siguwa
Publisher:
Publish Date: 2006-03-01
Features: This book provides professional assistance to sales personnel aiming to obtain the qualification certification of the Hospitality Sales and Marketing Association International (HSMAI). The selected material is partly derived from various seminars and classroom teaching, compiled into a book. It covers a wide range of topics, from identifying potential clients to post-sales follow-up services, as well as time management, contracts, conference services, negotiation, and profit management. It offers a scientific and systematic, yet practical and actionable guidance for hotel industry sales personnel, particularly helpful in training specific consultative sales skills. The book features concise language and easy-to-understand content, making it convenient for comprehension and application. It can be used for training new sales personnel and also serves as a reference for hotel industry sales professionals with some work experience for reflection and learning.