Housekeeping Attendant Practical Handbook

Author: Fan Yunming
Publisher:
Publish Date: 2006-04-01
Features: This book is one of the Modern Hotel Service Staff Training Series, a user-friendly and self-teaching practical manual for room service. The entire book is divided into 5 units based on the main positions in room service. Each unit consists of 6 parts: learning objectives, friendly tips, practical skills, emergency handling, classic cases, and situational thinking, which are interconnected yet relatively independent. The readers of this book are new staff members of various positions in the room service department of star-rated hotels. It can also be used as a reference for students majoring in hotel management and related fields in universities, as well as for those taking technical level exams for room service departments and new hotel staff training.