Introduction to Secretarial Studies - (Second Edition)

Author: Lu Yufang
Publisher:
Publish Date: 2005-12-01
Features: This book is one of the "New Series of Secretarial Studies Textbooks," divided into two main parts:
Chapters 1-5 cover the basic knowledge and fundamental theories of secretarial studies, including the concepts of secretaries, secretarial work, the definition of secretarial studies, historical development, secretarial organizational structures, the qualities, intelligence, psychology, personality, gender characteristics, training, and assessment of secretarial personnel, as well as their social activities, role awareness, interpersonal relationships, etc.
Chapters 6-12 focus on secretarial practice and basic skills, including information and research, applied writing, document processing, meeting organization, correspondence work, communication and coordination, as well as office management, communication, supervision, confidentiality, reception, on-duty responsibilities, and schedule arrangement.
This book integrates the latest research findings in the field of secretarial studies, forming its own theoretical system and framework structure. It summarizes the work practices of numerous experienced and new secretarial professionals. It offers valuable explorations into some weak areas of current secretarial studies and emerging trends in secretarial work, particularly providing unique insights into secretarial cultivation, secretarial psychology, personality and gender characteristics of secretaries, handling various interpersonal relationships, and conducting policy coordination, regional coordination, work coordination, and interpersonal coordination.
As a textbook for secretarial studies in colleges and universities, it has been widely used for many years and is highly favored by both students and teachers. It has also been designated as the core textbook for relevant qualification certification exams.
Now revised and updated by the author, it includes the latest content related to electronic information technology in secretarial work. In addition to being more closely aligned with teaching needs, it also serves as an authoritative guide for the training, improvement, and qualification certification of professionals in the industry.