Author: Jiang Deshun
Publisher:
Publish Date: 2005-06-03
Features: If you work in any field related to the tourism and hotel industry, this book is written for you. The hotel industry is not just a profession but also a way of life. It is a challenging and exciting career that involves not only skills but also your entire body. In a rapidly developing globalized society, we not only need to keep up with new technological advancements but also adapt to the behavior of customers and colleagues from diverse cultural backgrounds. In the hotel industry, impressions are crucial. Encounters are brief, but the impact is lasting. Your appearance, your words, your expressions, and the way you do things all significantly influence the people you work with and your guests. Please read and learn from this book with an open mind. You can initially focus on the chapters that are most relevant to your current position. If you are still a student, this book will serve as a roadmap to guide you into the hotel industry with the tools that will make your entry into this field smoother.
Professional Image in the Hotel Industry – Dress Code and Etiquette
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