Implementation Guide for Electronics After-Sales Service Implementing ISO 9001 Standard 2000 Edition

Author: Xing Wei
Publisher:
Publish Date: 2006-02-01
Features: This book introduces how electronic product after-sales service can integrate with the original enterprise management platform and international quality management by implementing the ISO9001 standard, thereby enhancing the management level and competitiveness of the enterprise. The book consists of eight chapters, including an introduction to the implementation of ISO9001 family standards in electronic product after-sales service, the application of ISO9001 family standards in the management of electronic product after-sales service, the preparation of quality management system documents, and the quality management system.