English-Chinese Contrast Management Pocket Manual: Conflict Management

Author: (English) Egert
Publisher:
Publish Date: 2006-01-01
Features: The techniques and tools in this book can help you identify and understand the different causes of conflict between individuals and teams, and actively resolve conflicts. The method of one party winning while the other loses may lead to mutual destruction and cannot resolve conflicts. You may win on the principle, but at the same time, you may lose the friendship of the other party. Winning now may lead to losing in the future. Since conflicts are so common, even if they can be said to be unavoidable, the wise approach is to first try to understand it, and then consider ways to resolve or reasonably utilize it. We hope this book can help you in some way to resolve the conflicts you occasionally encounter. May peace be with you.