Introduction to Hotel Management

Author: Li Jie
Publisher:
Publish Date: 2005-06-01
Features: This book provides a comprehensive and systematic introduction to the basic principles, methods, and practical applications of modern hotel management. The book is divided into 10 chapters. Chapters 1-2 cover an overview of hotels and hotel management, discussing the connotation and characteristics of modern hotels, as well as the theoretical foundations of hotel management. Chapters 3-6 focus on hotel strategic management, hotel planning management, hotel organization and human resource management, and hotel management control, respectively. From the perspective of management functions, these chapters elaborate on the application and operation of various management functions in hotel enterprises. Chapters 7-10 cover hotel room and guest service management, hotel catering and leisure management, hotel material and equipment management, and hotel safety management, discussing the basic content of hotel management from the perspective of departmental management and practical operations. To facilitate teaching, this book adopts a relatively advanced textbook writing format. Each chapter begins with learning objectives and a content summary, and ends with review questions and cases related to the chapter content, helping students understand and consolidate the knowledge they have learned. This textbook is divided into 10 chapters, covering the connotation and characteristics of modern hotels, the theoretical foundations of hotel management, the application and operation of various management functions in hotel enterprises, and the basic content of hotel management, among other topics.