Digital reference consultation services in the library

Author: Chu Jingli
Publisher:
Publish Date: 2004-06-01
Features: Digital reference consultation is the need for libraries to deepen services and innovate services in the network environment. This book summarizes the evolution from traditional library reference consultation to digital reference consultation, research on digital reference consultation both domestically and internationally, and the practical development of digital reference consultation both domestically and internationally. It explores and analyzes the models of digital reference consultation services, quality control and evaluation of digital reference consultation, and the establishment and operation of the work framework for digital reference consultation. It has strong theoretical exploration significance and practical reference value.