Author: Hou Dong
Publisher:
Publish Date: 2004-05-01
Features: Targeting the goal of "starting a large market with minimal funds," this book proposes that today's sales training should focus on the following approach: ★ The core of sales work is customer relationships; ★ A top-performing sales representative builds professional customer relationships; ★ Professional customer relationships require both strategic and skill development, with the primary focus being strategic thinking based on the "proactive market" concept. The "proactive market" concept enables you to: ★ Better identify MC customers; ★ Better tailor strategies for different MC customers. If the concept of MC customers represents a fresh integration of marketing capabilities, then the sales pioneers fully equipped with this capability can be termed "Fourth-Level Sales Representatives!" With the intensification of current business competition, sales teams have rapidly expanded, but those who truly stand firm in the market must be Fourth-Level Sales Representatives with unique expertise in building professional customer relationships.
What are Fourth-Level Sales Representatives? This book provides an in-depth exploration of this new marketing concept, offering sales skills and strategies that surpass the average level of current sales personnel. From a unique perspective, the author elevates Fourth-Level Sales Representatives beyond traditional sales representatives, who are centered on sales, products, or customer satisfaction. Instead, the book advocates for a business strategy that controls all sales relationships through professional customer relationship development.
Fourth-level Business Representative
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