Emotional Management

Author: Zhang Jingshu
Publisher:
Publish Date: 2006-01-01
Features: This book proposes a new human nature hypothesis, the "Emotional Person" hypothesis. Based on recognizing the emotional "wisdom" core, it highlights the unique "addition and subtraction" function of emotions and their significant active role in employees' emotional intelligence. It also acknowledges the importance of this for improving employees' work performance. Building on the "Emotional Person" hypothesis, the book introduces the "Golden Apple" motivation theory and corresponding emotional management, analyzing layer by layer to point out that since employees possess both individual and shared attributes, emotional management should be an organic integration of the individual and the collective. The emotional management model of enterprises should be a combination of psychological contracts and corporate emotional culture. The book also argues that in the e, individuals need to increasingly express their emotions and be more influenced by them. Therefore, it is necessary to leverage the special functions of emotions to motivate employees, moving them with emotions, influencing them through emotions. Emotional management is required to enhance their work enthusiasm and inspire their work potential, thereby effectively integrating human resources in enterprises. Emotional management is the trend of the development of management theory, a result of the organic integration of rational and humanistic management, and a product that blends tradition with modernity, Eastern and Western, science with humanity.