Employee Performance Card: Human Capital Management for Strategic Execution

Author: M. A. Hughes, B. E. Becker, Richard W. Wu, Wenfang
Publisher:
Publish Date: 2006-01-01
Features: For most companies, among all controllable factors affecting corporate performance, an employee team capable of executing corporate strategy is the most important and the poorly performing asset. The issue is not that CEOs and senior managers fail to recognize the importance of human capital, but rather that they lack measurement tools and have not made line managers responsible for the impact of the workforce on strategy. Now, based on the best-selling book Human Resource Scorecard, Mark A. Hughes, B. E. Becker, and Richard W. Betty propose a revolutionary balanced scorecard model for another aspect of performance management. In this book, the three authors present a new management and measurement framework to identify the behaviors, competencies, mindset, and culture essential for employee success, as well as to measure the impact of these dimensions on corporate profits. The authors argue that to maximize the potential of the workforce, organizations must address three major challenges: treating the workforce as a contributor rather than a cost; replacing benchmarking with measurement indicators tailored to different strategic impact levels; and having line managers and HR professionals jointly responsible for driving employees to execute strategy. They also clarify how to develop a customized employee scorecard, including: identifying key, few-but-actually-important indicators; translating these indicators into concrete actions and responsibilities; clarifying expectations for employees and ways they can improve; identifying high- and low-performing employees and providing differentiated compensation and incentive systems; determining supporting HR management systems and measurement indicators; detailing the roles of leaders, employees, and HR in the strategic execution process. For line managers who want to transform practices into strategic outcomes and HR professionals who want to quantify the value they create, Employee Scorecard offers crucial insights, helping them understand how to enhance human capital to achieve corporate success.