Speak well · Do well

Author: Fang Zhou
Publisher:
Publish Date: 2006-04-01
Features: One must have strong skills in speaking and soft methods in handling affairs.
Secret 1: There is a certain type of person who has many friends, a wide circle of connections, and is well-liked. Things that ordinary people cannot accomplish often become easy for them when they step in. Such people tend to be more successful in their careers and have richer lives. We call them "go-getters." Examining the characteristics of these "go-getters," you will find that they are all masters of communication without exception.
Secret 2: In the workplace, facing superiors is an unavoidable reality. Everyone must be tested by their superiors through communication and action. The way one speaks and acts in front of a leader can lead to vastly different outcomes.
Secret 3: Proper communication, appropriate action, and building harmonious and positive relationships with colleagues should be the common pursuit of every working individual.
Secret 4: Doing business is about building relationships, and relationships are expanded and maintained through communication and action. In business, one should not only focus on opportunities to get rich and the methods to make money but also start from human connections, mastering one's business acumen. Speaking and acting are the very pages of this business acumen.
Secret 5: Everyone wants to improve their effectiveness in handling affairs. However, if one merely focuses on the means of handling affairs and other unorthodox methods, they will inevitably take many detours. The only viable path is to improve one's communication skills in dealing with others. Once language proficiency is enhanced, the improvement in one's ability to handle affairs will naturally follow.
Secret 6: Everyone should put in effort to understand the taboos of communication and avoid making mistakes they should not. Only then will the road to success in handling affairs be smoother, with more support and impetus. Everyone speaks, and everyone handles affairs, but the results are worlds apart. The more we are surrounded by something, the more easily we overlook it. The more often we overlook something, the more important it becomes. Family background, education, and opportunities—we tend to focus too much on these seemingly crucial elements for success. In reality, all these merely provide a stepping stone toward success, while the skills in speaking and handling affairs are the driving force that propels you onto that stepping stone. One must have strong skills in speaking and soft methods in handling affairs. Speaking and handling affairs can be discussed separately, but they cannot be done so in isolation. Any attempt to teach the art of communication and action as rigid or simplistic is unacceptable. It stems from the summary of life and must be learned through practical application. In the process of handling affairs, one must ponder the subtleties of communication. By improving one's communication skills, one can accomplish what others cannot, and this is the very way to find the path to mastering the skills of handling affairs and the art of communication.