Learn with Me: Interpersonal Communication Skills

Author: Wang Xiaodong Wang Weilin
Publisher:
Publish Date: 2006-01-01
Features: Language is the expression of our thoughts and emotions, the voice of the heart. If people leave language behind in communication, they cannot interact smoothly, express feelings, deepen understanding, or achieve success in their endeavors. People have discovered that to succeed in communication, in addition to their knowledge, they must also possess the ability to talk fluently, self-promotion skills, and the ability to persuade others to accept their ideas and viewpoints. The level of language conversation, or the difference in eloquence, will directly affect the success or failure of communication. The editors of this book have summarized anded the patterns, skills, and taboos related to "speaking" that exist in real life and are encountered every day, and then presented them to the readers, hoping to help everyone master and apply these patterns in their work and life, and to practice strong communication skills. This book is divided into ten chapters: Chapter 1 Overview of Communication Eloquence, Chapter 2 Daily Communication Eloquence Skills, Chapter 3 Job-Seeking Communication Eloquence Skills, Chapter 4 Workplace Communication Eloquence Skills, Chapter 5 Leadership Communication Eloquence Skills, Chapter 6 Love Communication Eloquence Skills, Chapter 7 Family Communication Eloquence Skills, Chapter 8 Salesperson Eloquence Skills, Chapter 9 Asking for Favors Communication Eloquence Skills, Chapter 10 Communication Eloquence Training Methods.
Chapter 1 Overview of Communication Eloquence
1. Communication Eloquence
2. Basic Principles of Communication
3. Questions and Answers in Communication
4. Techniques and Abilities in Communication
5. Taboos in Communication
Chapter 2 Daily Communication Eloquence Skills
1. Greetings and Introductions
2. Visiting and Receiving Guests
3. Seeking Help and Chatting
4. Praise and Criticism
5. Persuasion and Refusal
6. Comforting and Apologizing
Chapter 3 Job-Seeking Communication Eloquence Skills
1. Job-Seeking Eloquence
2. Preparation for Job-Seeking
3. Job-Seeking Response Skills
4. Work After the Interview
Chapter 4 Workplace Communication Eloquence Skills
1. How to Get Along with Colleagues
2. Promptly Resolving Misunderstandings
3. Techniques for Building Close Relationships with Colleagues
4. Opening Up to Oneself
5. Even When Right, One Should Give Way
6. Even Small Talk Requires Thought
Chapter 5 Leadership Communication Eloquence Skills
1. Maintaining Others' Self-Esteem
2. Coning People with Reason
3. Taking Responsibility Bravely
4. Skillfully Persuading Subordinates
Chapter 6 Love Communication Eloquence Skills
1. Men's Love-Talk Techniques
2. Women's Love-Speech Techniques
Chapter 7 Family Communication Eloquence Skills
1. Between Spouses
2. Between Mother-in-Law and Daughter-in-Law
3. Eloquence Techniques for "Dual Roles"
4. With Elders
5. With Younger Generations
Chapter 8 Salesperson Eloquence Skills
1. Overview of Sales
2. Characteristics of Sales Eloquence
3. Sales Eloquence Techniques
4. Tips for Using Sales Eloquence Techniques
5. Salesperson Memo
Chapter 9 Asking for Favors Communication Eloquence Skills
1. Flattery
2. Understanding the Other Person
3. Appealing to Their Interests
4. Creating Atmosphere
5. Targeted Approach
6. Speaking Appropriately for the Person
7. Secrets of Asking for Favors
Chapter 10 Communication Eloquence Training Methods
1. Basic Training for Eloquence
2. Training Methods for Eloquence