What does a hotel manager manage?

Author: Shao Dechun
Publisher:
Publish Date: 2006-01-01
Features: Are you often overwhelmed when managing hotels or inns, unsure of what to do each day? Do you find yourself busy all the time but still achieve no significant results? Do you frequently doubt your management abilities and worry about how to climb the ladder to higher management positions? The Chinese hotel industry is growing rapidly, with fierce competition; hotel professional managers are becoming scarce talents in the nation's hotels and inns; the Chinese hotel industry is engaged in a talent war. What are the standards of a good manager? What should an excellent hotel professional manager manage? How can you become an excellent hotel professional manager? How can you cultivate and retain outstanding hotel management talent? The Chinese hotel 5S management trainer will tell you how to solve these problems and provide systematic training to become a skilled hotel manager, teaching you to be a confident and successful hotel manager with ease! How to resolve coordination issues between front-line and back-office staff? How to reflect the principle of "more work, more reward"? What is the distribution principle of "the more you do, the more you get"? How to ensure employees maintain the same level of performance whether the leader is present or not? How to retain outstanding employees? What are the standards of a good manager? What should an excellent hotel professional manager manage? How can you become an excellent hotel professional manager? How can you cultivate and retain outstanding hotel management talent? This book will tell you how to solve these problems and provide systematic training to become a skilled hotel manager, helping you master the true essence of hotel operations, expand your work, and quickly improve your hotel management skills and professionalism! This book includes: What is good management? Planning and standardization, training and guidance, supervision and inspection, communication and handling, coordination and motivation.