Hotel Service Etiquette Training Standards: World Map English Expressway

Author: Yang Hongjian
Publisher:
Publish Date: 2006-01-01
Features: This book primarily provides etiquette guidelines for hotel service from the perspective of hotel service, including: grooming standards, posture standards, dress standards, language standards, and scenario standards. It helps employees improve service quality and personal cultivation. The book is highly practical and standardized, serving as one of the textbooks for hotel managers to make management decisions, for training staff at various levels in hotels, and for classroom teaching in tourism colleges and universities.