Travel Hotel Front Office and Room Management

Author: Wu Junwei
Publisher:
Publish Date: 2006-01-01
Features: This book teaches the basic knowledge of hotel front office and housekeeping management and service, cultivating students' ability to engage in hotel front office and housekeeping management and service as well as grassroots management work. It equips them with proficient service skills in concierge services, reception desk services, switchboard services, and cleaning services.