Quality Manager Work Manual

Author: Wu Zhenxing
Publisher:
Publish Date: 2006-01-01
Features: Pan Chenglie, Deputy Chairman of the China Enterprise Association and China Entrepreneurs Association, Asia's renowned applied management expert Wang Wenliang, President of Beijing Management Science Academy Ma Zhongliang, Senior Editor of the Economic Daily Liang Yibin, and other famous management experts recommend this series. It is a set of books that standardizes the functional business of enterprise management personnel, perfectly combining regularity and operability.
—Pan Chenglie, Deputy Chairman of the China Enterprise Association and China Entrepreneurs Association
Over twenty years of practice in Chinese enterprise management have proven that relying entirely on Western management models is a suicidal act, while depending on the implicit rules of Chinese management is a destructive one. Only by perfectly combining Chinese and Western management theories, experience, and practice can Chinese enterprises be managed excellently. The "Management Stars·Chinese Managers' Work Handbook Series" is just such a set of books.
—Wang Wenliang, Asia's renowned applied management expert
Nowadays, many enterprise management personnel urgently need a professional-level, highly practical standard work handbook. The "Management Stars·Chinese Managers' Work Handbook Series" plans a complete internal management system and refined management processes based on the characteristics of Chinese enterprise management development. It can help managers in various departments of enterprises improve their professional work capabilities comprehensively, thereby enhancing the overall competitive strength of the enterprise. I believe this series is an excellent textbook for cultivating modern professional managers.
—Ma Zhongliang, President and Researcher of Beijing Management Science Academy
As enterprise management work deepens further, the requirements for managers at all levels and different positions also increase. The "Management Stars·Chinese Managers' Work Handbook Series" is a work handbook specifically written for managers at all levels of Chinese enterprises, suitable for the current development level and realities of Chinese enterprises. At the same time, it keeps pace with the latest policies and concepts domestically and internationally, providing readers in the business world with relatively detailed, reliable information and clear work guidance.
—Liang Yibin, Senior Editor of the Economic Daily
This book is specifically written for quality managers as the newest and most practical work handbook. It focuses closely on the practical operations of quality work, emphasizing both theory and application, making it highly readable. The book provides a detailed introduction to the most critical work content of quality managers—how to establish a perfect work system, how to carry out quality management that keeps pace with the times, how to audit product quality, implement certifications, conduct inspections and analyses, how to reasonably control quality costs, how to create a good service quality management system, and how to maintain and improve product competitiveness. This allows quality managers to find the best solutions when encountering problems by following the instructions. It is worth mentioning that the last chapter of this book provides a detailed explanation of the popular management standard ISO and systematically explains the steps of implementing the 6σ quality management method. This is precisely the need in the rapid expansion of international trade and the increasing globalization of products. Therefore, this book can not only serve as a reference for enterprise managers to expand their knowledge and improve their quality, but also as study material for those aspiring to work in related fields, as well as supplementary teaching material for related disciplines.