Modern Hotel (Hotel) General Manager Must Read

Author: Zhang Jie
Publisher:
Publish Date: 2005-09-01
Features: The ultimate goal of a hotel (hotel) general manager is to effectively manage the hotel (hotel) using standardized management methods. To help hotel (hotel) general managers improve towards this goal, we have organized a team to write the book "New Edition of Modern Hotel (Hotel) General Manager's Must-Read." This book draws on relevant hotel (hotel) management experience and practice, providing a detailed introduction to the management knowledge that hotel (hotel) general managers should understand and master, such as the product characteristics of hotel (hotel), promoting employees to establish correct service concepts and awareness, standardized management of various departments in hotel (hotel), monthly reports and record forms for general managers, hotel (hotel) human resource management, and other management aspects. The book is highly practical and can not only serve as a reference for hotel (hotel) general managers in planning and management but also be used for hotel (hotel) general managers to standardize their own work, study, and for friends interested in the hotel industry to learn and understand.