From Discovery to Resolution -- Four Key Questions About Problem Management

Author: Zhou Xibing
Publisher:
Publish Date: 2004-01-01
Features: The existence of organizational problems is not the issue; the important thing is to identify and solve them. No company is without problems. Management issues are like reefs by the sea. When a company is performing well, problems are masked, but when its performance deteriorates, all problems become exposed. On the path to becoming a great company, those who can overcome their own problems can run faster than others. In a sense, identifying and solving problems is more meaningful than learning from any success story.
The existence of organizational problems is not the issue; the important thing is to identify and solve them. No company is without problems. Management issues are like reefs by the sea. When a company is performing well, problems are masked, but when its performance deteriorates, all problems become exposed. On the path to becoming a great company, those who can overcome their own problems can run faster than others. In a sense, identifying and solving problems is more meaningful than learning from any success story.
Problem management exists in every aspect and level of human life, whether for individuals or groups. Every activity performed daily can be seen as a form of problem management. The core of problem management is to solve the problems of the enterprise itself, not to change the world to adapt to the company's changes, but to change the company's problems to align with the rules of market competition. "Soldiers follow the general's lead; there are no unusable people." If the soldiers are not good, the general's responsibility comes first. Better leaders should first identify various problems and solve them effectively; otherwise, they are (unqualified). Deep down, they have never even studied the problems. Leaders like this cannot maintain a clear mind in rapid development, have not transcended themselves, and have not truly established a survival philosophy of "walking on eggshells, as if on thin ice."