Author: Angelena Boden (Angelena Boden)
Publisher:
Publish Date: 2006-01-01
Features: "In the 21st century, people expect their business partners to be companies that provide high-quality services. This booklet can help employees who directly interact with overseas clients better understand their needs." – Pat Powell, Human Resources Manager, Cadbury Group "During travel and tourism, people can experience a rich and diverse way of life. For all professionals in the tourism industry, this is a manual. The prosperity of a country largely depends on the healthy development of inbound tourism." – Anthony, CEO, VisitBritain The creation of the book "Cross-Cultural Etiquette" draws inspiration from the personal experiences of some individuals who interact with a variety of foreign guests, as well as from the characteristics of different countries summarized by tourism authorities around the world. A small portion of the material is also provided by these foreign guests. The various techniques and tools in this book will not only enhance your interactions with overseas tourists but also make their visits more meaningful.
English-Chinese Comparative Management Pocket Guide: Cross-Cultural Etiquette
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