IT Manager Handbook

Author: Hesh Niederkorn
Publisher:
Publish Date: 2005-09-01
Features: This book enables newly appointed IT managers to conveniently and quickly understand all aspects of the IT world. It reveals typical IT challenges and provides practical tips and techniques for becoming a successful IT manager.—Lana Finkel, IT Manager, Xerox Business Group
I believe this book is a very useful tool for anyone new to management in the IT industry. The concepts and insights it presents seem like common sense, but no one has ever taught them to you. After reading this book, I feel more capable in my current role.—Kenneth Corriveau, IT Director, DDB Digital Worldwide
This book is an excellent training manual for IT managers. It thoroughly covers matters related to IT management, from human resources issues to equipment management contracts and all related topics. I highly recommend this book to all newly appointed IT managers.—Christine Mathis, Support Services Manager, Medshares
Are you one of many IT managers newly appointed but with limited management experience? Are you a technician or programmer who has been trying to transition into an IT management role? Or are you currently in a technical position that may evolve into one with significant management responsibilities? This book provides the fundamental knowledge to help you take on new management responsibilities. This unique book offers a guide for IT managers, helping you with budgeting, project management, technology evaluation, recruiting and motivating employees, and more. The author provides comprehensive advice for IT managers, and with these complete, winning strategies as your "equipment," you are sure to succeed.
Specifically designed for new IT managers, this book offers practical and easily digestible management advice. The information is organized according to standard categories, allowing you to directly dive into the topics you need to understand. It guides you through operational practices essential for effective IT management, including how to recruit, manage resources, and interact with suppliers. It provides unique management perspectives on technical issues in many important industries, such as e-commerce, remote access, system security, LAN/WAN management, intranets, and disaster recovery. The book also includes directions for seeking additional resources, where you can find more information on popular topics online or in reference materials.
This book systematically introduces the key challenges and specific solutions that new IT managers will face. It not only discusses the fundamental principles of IT management, such as employee recruitment, managing IT teams, project management, and budgeting—non-technical issues—but also delves into more technically complex topics, such as remote access, hardware, software, and data networks. Additionally, the book covers topics that lie between technical and non-technical, such as system security, disaster recovery, and enterprise applications. For current and aspiring IT managers, as well as IT technicians looking to move into management roles, this book is an invaluable toolkit.