Hotel Management Examples and Q&A

Author: Hu Ying
Publisher:
Publish Date: 2005-09-01
Features: A series of practical guides for daily management of Sino-foreign enterprises. This book mainly includes twelve parts: an overview of hotel management, hotel organization and systems, hotel planning and strategic management, hotel advertising, hotel service quality management, hotel human resources and training management, hotel financial management, hotel security management, hotel public relations and sales management.