Tour guide business

Author: Human Resources and Labor Education Department of the National Tourism Administration
Publisher:
Publish Date: 2005-07-01
Features: This book is divided into eight chapters, covering main content such as tour guide services, tour guides, service procedures and quality for group tours, services for independent travelers, prevention and handling of major issues and accidents in tourism reception, handling individual requests of tourists, relevant knowledge of tour guiding business, and tour guiding skills. The book is characterized by its knowledge-based, practical, and theoretical nature, serving as a series textbook for the National Tour Guide Qualification Examination. As the "National Tour Guide Qualification Examination Series Textbooks" with the longest history, widest usage, and most authoritative content among numerous tour guide examination textbooks nationwide, this series plays a significant role in standardizing tour guide behavior and cultivating the tour guide workforce. We strive to better fulfill this purpose through practical and accurate content, as well as a rigorous and scientific writing approach, to genuinely promote the healthy development of tour guide training and examination work in China.