Newly Compiled Modern Hotel (Hotel) General Manager's Must-Read

Author: Zhang Jie, Editor-in-Chief
Publisher:
Publish Date: 2005-09-01
Features: The effective management of hotels (restaurants) through standardized management methods is the ultimate goal for general managers to manage the entire hotel (restaurant). To help hotel (restaurant) general managers strive towards this goal, we have organized a team to compile the book "New Edition of Modern Hotel (Restaurant) General Manager's Must-Read." This book draws on relevant management experience and practices in hotels (restaurants) and introduces in detail the management knowledge that general managers should understand and master, such as the product characteristics of hotels (restaurants), promoting employees to establish correct service concepts and awareness, standardized management of various departments in hotels (restaurants), monthly reports and record forms for general managers, hotel (restaurant) human resource management, and other management aspects. The book is highly practical and can not only serve as a reference for hotel (restaurant) general managers in planning and management but also be used by general managers to standardize their own work, study, and for friends interested in the hotel industry to learn and understand.