A Practical Guide to Airline Passenger Services

Author: Shi Lina
Publisher:
Publish Date: 2005-09-01
Features: This book provides a detailed analysis and introduction to several important components of air passenger transport work. The content includes: an introduction to international and domestic air transport organizations, computer reservation systems, passenger transport vouchers—tickets and travel certificates, baggage transport, check-in and airport guidance, computer-based departure control systems, as well as loading and balancing. Additionally, corresponding case studies and discussion questions are provided at the end of each chapter for practice purposes. This book is designed as a practical textbook for university courses related to air transport, and it can also serve as a reference tool for airline and aviation agency employees in relevant positions, as well as for business system training in other fields.
Air passenger transport is an important component of air transport production organization, and the departments engaged in passenger transport work are relatively complex production departments. In today's society, there is a need for individuals who can quickly adapt to their jobs on the job. Therefore, it is essential for current university teaching to be closely integrated with practical work, enabling students to master some job-related skills while still on campus. This is especially true for highly specialized fields, as it ensures that upon graduation, they can immediately meet market demands.