Travel Hotel Practice Management

Author: Yang Xin
Publisher:
Publishing Date: 2002-10-01
Features: The structural characteristics of this book are as follows: It discusses the development of the hotel industry, the types and grades of hotels, and proposes the tasks and management methods of hotel management. Then, it introduces the specific business management of various functional departments such as the Front Office, Housekeeping, Food & Beverage, Engineering, Security, and Human Resources. Finally, it explains the establishment of hotel computer management systems in the current context and future trends to improve service quality and management levels. This textbook incorporates theories, methods, and experiences in hotel management from both domestic and international sources, serving as an excellent guide and reference for those working in hotel management. It can be used as a teaching material for adult colleges, correspondence courses, and on-the-job training. Additionally, this book can also be used as a teaching material or reference book for tourism secondary vocational schools and professional schools.