Innovative Concepts, Standardized Management: Shenzhen Municipal National Tax Service Implements International Quality Management System Theory and Practice

Author: Hu Shiwen
Publisher:
Publish Date: 2003-08-01
Features: Shenzhen Municipal State Taxation Bureau pioneered the pilot implementation of the ISO9000 standard. This was not only a challenge to traditional models but also a beneficial attempt to align Chinese tax management with international standards. After more than a year of exploration and practice, Shenzhen Municipal State Taxation Bureau became the first sub-provincial tax authority in China to obtain ISO quality management system certification. This book is a collection of the experience and innovations of Shenzhen Municipal State Taxation Bureau in implementing ISO, and undoubtedly holds positive significance for tax authorities to improve the quality of tax administration, enhance tax management levels, and fully adopt the ISO management model.