Modern Hotel Star Service Standards (Upper, Lower)

Author: Nan Zhao Xu
Publisher:
Publish Date: 2003-03-01
Features: The "Modern Hotel Star Service Standards" is presented in a DIY concept electronic graphical interactive format, consisting of a book + CD + ROM disc. "DIY" stands for "Do It Yourself," which is a popular management philosophy and method adopted by Western enterprises and institutions in recent years. Readers can simply click on the electronic file codes or filenames within relevant texts to enter a rich interactive e-text world. Users can read, search, print, copy, and download according to their own needs. Particularly, they can personalize modifications based on the specific requirements of institutions and enterprises, applying them directly to management and training work.