Transforming Heart (Ranked on the U.S. Business Week Best Seller List for 12 Weeks, One of Amazon's Top 10 Best Business Books in 2002)

Author: (American) John Kotter
Publisher: China Machine Press
Publish Date: 2003-04-01
Features: This book is the latest work by John Kotter, globally recognized as an authority in the field of leadership and change. In 1996, John Kotter published Leading Change, where he proposed the eight steps of change, which garnered from the business community. Many entrepreneurs saw these steps as a solution to their organizational change problems, making the book not only a bestseller that year but also named the best management book of 1996 by General Management magazine. This book is based on interviews conducted with 90 organizations and over 200 employees from the United States, Europe, Australia, and South Africa. Subsequently, 34 change stories were selected to illustrate the eight steps of successful change and the successful change model: Observe-Hear-Change. When undertaking large-scale change, the core issue businesses face is not strategy, structure, culture, or systems. The core issue is how to change people's feelings, thereby changing their behavior. Throughout the book, it can be summarized in one sentence: with the eight steps of successful change as the main thread and 34 selected case stories as material, it showcases a successful change model: Observe-Hear-Change. The book stayed on the U.S. Business Week bestseller list for 12 weeks and was one of the top 10 best business books of 2002 on Amazon Online Store (4th place).