Automotive Maintenance Service Quality System

Author: Hong Shengwei
Publisher:
Publish Date: 2003-11-01
Features: This book adopts a method that combines theory with practice to systematically introduce the planning principles, basis, structure, documents, content, and requirements of the automotive maintenance service quality system. It also includes an implementation guide for the quality management system standards of automotive maintenance enterprises and a service quality manual for reference by maintenance enterprises. This book systematically introduces the planning principles, basis, structure, documents, content, and requirements of the automotive maintenance service quality system, and incorporates an implementation guide for the quality management system standards of automotive maintenance enterprises and a service quality manual.