Human Resource Management in the Hotel Industry

Author: Mary L. Monachino
Publisher:
Publish Date: 2002-09-01
Features: This book mainly discusses various skills and related strategies of human resource management from three levels: individuals, groups, and enterprises. It proposes many methods and techniques for human resource management, which include the following aspects: communication, leadership, employee motivation, conflict resolution, stress and coping, decision-making, training, organizational development, and overall guidelines.