Cashier: Junior: Vocational Qualification Training Materials

Author: Ministry of Labor and Social Security, China Employment Training and Technical Guidance Center
Publisher:
Publish Date: 2004-06-01
Features: This book is a training manual for vocational qualification training and social force-run training of junior sales assistants. It provides a detailed introduction to the knowledge and skills that junior sales assistants must master, covering basic knowledge, professional knowledge, and skills of sales assistants. The content includes basic knowledge of commercial enterprises, product knowledge, professional ethics, relevant laws and regulations, preparation before business hours, customer reception, handling and displaying products, product measurement, packaging, and post-sales work. For convenience of use, operational skill diagrams are also included. The book is written with the actual work of junior sales assistants in mind, serving as a textbook for their knowledge and skill training. It is also a training textbook for the commercial sales major in various vocational and technical schools at all levels and can be used as a reference for personnel engaged in commercial sales work.