Teaching Total Quality Management: Concepts and Operational Strategies

Author: Cheng Fengchun
Publisher:
Publish Date: 2004-03-01
Features: Based on an overview of the development of quality management theory and practice, this book analyzes the achievements of Total Quality Management (TQM) applied in the field of education since the 1990s. Combining investigative research and case studies, it explores issues such as the connotation of teaching TQM, the connotation and standards of teaching quality, and the elements and operational strategies of teaching TQM, finally forming a logical