Hotel Training Management

Author: He Xianghui, Editor-in-Chief
Publisher:
Publish Date: 2004-04-01
Features: The professional knowledge and technical skills of hotel employees must be continuously updated and enriched to meet the needs. Hotel employee training can be understood as the central link of human resource development, and training hotel employees is the true implementation of the human-centered philosophy of hotels. This book comprehensively and systematically elaborates on the basic points in hotel training management, including an overview of hotel training, hotel training systems, hotel training needs surveys and analysis, hotel training plans, content and methods, curriculum design, training faculty management, evaluation and feedback, and other specific structures. This book focuses on discussing how hotels should carry out training organization and management, emphasizing the practicality and reliability of hotel training.